It is best to vacuum prior to us coming over. With the Steam Extraction process, the Extractor will pull out anything that your vacuum is not able to get out.

The time it takes us to clean each carpet depends on its area, how dirty it is, and how many tough stains there are. Time efficiency is important to my customers, and after cleaning literally thousands of carpets the process doesn't take a lot of time.

Drying time depends on a variety of factors, including temperature, humidity, airflow and carpet thickness. That said, our services return quicker drying times than many others—often just a few hours. Avoid letting children and pets play on the carpet until it’s fully dry.

Yes, we move furniture before treatments. However, we ask that you remove smaller items "coffee tables, end tables, lamps, electronics, decorative accent pieces, ect... before we get there. If you’re concerned about a particular piece of furniture, let us know when you speak to our staff!